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Assembling your new Riide
Unboxing the Riide
Step 1: insert seat post
Step 2: secure handlebars
Step 3: install front wheel
Step 4: thread pedals
Step 5: inflate tires
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Riide Customer Code of Conduct
Where can I find the serial number?
Where are the bikes built?
Can I pedal in addition to using the throttle?
Are there different frame sizes?
Where can I buy replacement parts and accessories?
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Qualifying for RiidePass
What's included in the Riide Maintenance Service?
How does RiidePass work?
Can I still buy a Riide bike outright?
Is shipping included?
How much does the Riide bike weigh?
How fast does a Riide bike go?
What is the range on a full charge?
What variables effect the range of the Riide bike?
Is the Riide bike ready for the rain and snow?
Why is the Riide bike singlespeed?
Charging + Battery
Tips for storing your bike
How long does it take to fully charge the battery?
Is the battery removable?
Can I leave my Riide bike plugged into the charger overnight?
What can I do to lengthen the life of my battery?
How do I service my Riide bike?
How do I know how much air to put in my tires?
How do I make sure my chain is running smoothly?
How do I clean my frame?
My brakes are making noise, how do I make it stop?
Do the bikes ship fully assembled?
Does Riide ship to my country?
How much does shipping cost?